COOKIE POLICY
What is a cookie?
Cookies are files that are downloaded to the user's computer or device (computer/smartphone/tablet) when accessing certain web pages and are stored in its memory. Cookies allow, among other things, storing and retrieving information about the browsing habits of the user or their equipment, seeing which pages are visited, the connection time, analyzing the operation of a page, if there are technical problems, etc.
What types of cookies are there?
There are several types of cookies based on different criteria:
Based on ownership:
- First-party cookies: These belong to kleaning.uk.
- Third-party cookies: These are owned by a third party, other than kleaning.uk, who will process the information collected.
Based on their purpose:
- Technical and/or personalization cookies: These are used to improve the service, locate incidents, recognize the user, etc.
- Analysis and/or advertising cookies: These are used to analyze information about navigation and offer advertising, whether generic or personalized.
What is a cookie for?
Cookies are used to offer the user personalized services and/or advertising, to analyze the operation of the system, recognize you when you access as a user, locate incidents and problems that may arise and solve them in the shortest possible time, as well as analyze and measure the use and activity of the website.
kleaning.uk does not collect any personal data through the use of cookies.
Is user consent required to install cookies?
User consent is not required for the installation of technical cookies or those that are strictly necessary for the provision of an information society service expressly requested by the recipient.
For the rest, the consent of the interested party is required, which can be requested in different ways. In the case of kleaning.uk, it will be understood as granted if the user continues browsing the website, without prejudice to the fact that at any time they may revoke it and deactivate the cookies.
What cookies are used on kleaning.uk?
Our Cookies help us:
- Make our website work as you expect
- Remember your settings during visits
- Improve the speed and security of the site
- Continuously improve our website for you
We do not use Cookies to:
- Collect personally identifiable information (without your express consent)
- Collect sensitive information (without your express consent)
- Share data with advertising networks
- Transmit personally identifiable data to third parties
- Pay sales commissions
This website uses cookies for a number of purposes, including:
First-party Cookies
Session, identification, configuration and registration cookies, strictly necessary for the identification of the user and for the provision of the services requested by the user. The information obtained through them is processed solely by kleaning.uk
We use these cookies to ensure that users who write comments on the blog are human and not automated applications. This is how we combat spam.
Third-party Cookies
The kleaning.uk website may use third-party services that, on behalf of kleaning.uk, will collect information for statistical purposes, on the use of the website by the user and for the provision of other services related to the activity of the website and other Internet services.
Google Analytics
In particular, this website uses Google Analytics, a web analytics service provided by Google, Inc. with headquarters in the United States at 1600 Amphitheatre Parkway, Mountain View, California 94043. For the provision of these services, they use cookies that collect information, including the user's IP address, which will be transmitted, processed and stored by Google under the terms set out on the Google.com website, including the possible transmission of such information to third parties for reasons of legal requirement or when such third parties process the information on Google's behalf.
Social Networks
Each social network uses its own cookies so that you can click on buttons such as Like or Share.
Cookies set for this site
The details of the cookies used on this website are as follows:
Name |
Provider |
Purpose |
Expiration |
Type |
PrestaShop-f1288f677b34d9a85f1b50a557634f9d |
kleaning.uk |
Stores the user's cookie consent state for the current domain |
20 days |
Necessary |
PHPSESSID |
kleaning.uk |
Used to establish a user session and to pass state data via a temporary cookie |
Session |
Necessary |
_ga |
google-analytics.com |
This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, and campaign data and track site usage for the site's analytics report. Cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
2 years |
Statistics |
_gcl_au |
google-analytics.com |
Google Analytics uses this cookie to understand user interaction with the website. |
3 months |
Statistics |
_gid |
google-analytics.com |
This cookie is installed by Google Analytics. The cookie is used to store information on how visitors use a website and helps create an analytical report of how the website is performing. The data collected, including the number of visitors, the source they came from, and the pages, are displayed anonymously. |
1 day |
Statistics |
__lglaw |
google-analytics.com |
Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. |
Session |
Functional |
__tawkuuid |
va.tawk.to |
This cookie remembers you so we can link chat conversations to provide better service. |
6 months |
Statistics |
_dc_gtm_UA-166851797-1 |
google-analytics.com |
Used by Google Analytics to control the request rate |
1 day |
Statistics |
_fbp |
Facebook.com |
Facebook sets this cookie to deliver advertising when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. |
1 day |
Advertising |
TawkConnectionTime |
va.tawk.to |
This cookie remembers you so that we can link chat conversations to provide better service. |
Session |
Functional |
Necessary
Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user, and therefore more valuable for publishers and third-party advertisers.
Statistics
Statistics cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Acceptance of cookies
Note: 'First-party' cookies are used only by the owner of this website and 'Third-party' cookies are used by the service provider detailed in the table above.
The owner of the kleaning.uk website assumes that you accept the use of cookies.
The user expressly accepts, by using this website, the processing of the information collected in the manner and for the purposes mentioned above. And likewise acknowledges knowing the possibility of rejecting the processing of such data or information by rejecting the use of cookies by selecting the appropriate settings for this purpose in your browser. Although this option to block cookies in your browser may not allow you to fully use all the functionalities of the website.
However, we display information about our website's Cookie Policy with each login so that you are aware. Given this information, it is possible to carry out the following actions:
- You can accept all cookies by clicking the "I accept" button
- You can configure them or reject their use by clicking the "Manage cookies" button and then click on "Accept and continue"
- You can "Close" the page if you do not agree with the use of the indicated cookies
Revocation of consent to install Cookies and cookie management
You can access your browser settings at any time, accepting or rejecting all cookies, or selecting those whose installation you allow and those you do not, following one of the following procedures, which depends on the browser you use.
You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer.
- You can find more information about the Firefox browser here:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- You can find more information about the Google Chrome browser here:
https://support.google.com/chrome/answer/95647?hl=en
- You can find more information about the Internet Explorer browser here:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- You can find more information about the Safari browser here:
https://www.apple.com/legal/privacy/en-ww/cookies
- You can find more information about the Opera browser here:
https://help.opera.com/en/latest/security-and-privacy/#clearBrows
These browsers are subject to updates or modifications, so we cannot guarantee that they will fully conform to your browser version. To avoid these mismatches, you can access directly from your browser options, usually in the "Options" menu in the "Privacy" section.
Other browsers
Consult the documentation of the browser you have installed.
Google Analytics Opt-out Browser Add-on
If you wish to reject Google Analytics analytical cookies in all browsers, so that your information is not sent to Google Analytics, you can download an add-on that performs this function from this link: https://tools.google.com/dlpage/gaoptout
Basic information on data processing in accordance with GDPR (EU) 2016/679 and LOPDGDD 3/2018.
Data Controller
- Identity: Kleaning Hygiene Solutions, S.L
- Telephone: +44 20 3769 5228
- Email: info@kleaning.uk
Data Protection Officer
The Data Controller does not have a Data Protection Officer.
Purpose of processing
To maintain a commercial relationship with the user. The operations planned to carry out the processing are:
- Contact interested parties and respond to their inquiries. Send commercial communications about our services that we consider may be of interest to you by letter, telephone, email, SMS/MMS, Whatsapp, Telegram or other equivalent electronic means of communication, provided that the interested party has consented to the processing of their personal data for this purpose. These communications will be made by the DATA CONTROLLER and related to their services, or those of their collaborators or suppliers with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data.
- Carry out statistical studies.
- Process orders, requests or any type of request that is made by the user through any of the contact forms that are made available to them.
Legal basis that legitimizes this processing
- Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
- Legitimate interest of the data controller.
- The consent of the interested party, which may be withdrawn at any time.