Privacy policy

1. INFORMATION FOR THE USER

Kleaning Hygiene Solutions, S.L, hereinafter referred to as the "CONTROLLER," is the Data Controller responsible for processing the User's personal data. The CONTROLLER informs you that this data will be processed in accordance with the provisions of the current data protection regulations, specifically the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which implement and supplement the EU GDPR in the UK. Therefore, the following processing information is provided:

Purpose of processing: To maintain a commercial relationship with the User. The intended processing operations are:

  • Sending commercial advertising communications, provided prior consent has been obtained, by email, fax, SMS, MMS, social media, or any other present or future electronic or physical means that enables commercial communications. These communications will be made by the CONTROLLER and relate to its products and services, or those of its partners or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
  • Conducting statistical studies.
  • Processing orders, requests, or any type of petition made by the user through any of the contact forms made available.
  • Sending the website's newsletter.
  • Profiling: The CONTROLLER may also, with the prior consent of the User, create profiles based on automated processing, designed to evaluate the personal aspects provided by the Data Subject in order to analyze their profile.
  • Foreseen Consequences: The processing of the data does not foresee any consequence that could have a legal effect, or one that affects the interested party in a significative way.
  • Logic Employed: To process data, an automated procedure is used in which all the fields are filtered in order to get a result adjusted to your profile.

Data retention criteria: Data will be kept as long as there is a mutual interest to maintain the purpose of the processing. When it is no longer necessary for that purpose, it will be deleted with appropriate security measures to ensure the pseudonymisation of the data or its complete destruction.

Communication of data: Data will not be communicated to third parties, except where legally obligated.

Rights of the User:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability, and erasure of their data, and the right to restrict or object to its processing.
  • Right to lodge a complaint with the supervisory authority (the Information Commissioner's Office (ICO) - www.ico.org.uk) if they consider that the processing does not comply with current regulations.

Contact details to exercise your rights:

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly, freely, and unequivocally accept that their data is necessary for the provider to attend to their request. The inclusion of data in the remaining fields is voluntary. The User guarantees that the personal data provided to the CONTROLLER is truthful and is responsible for communicating any changes to it.

The CONTROLLER informs and expressly guarantees users that their personal data will not be transferred to third parties under any circumstances, and that whenever any type of transfer of personal data is made, the express, informed, and unequivocal consent of the Users will be requested in advance. All data requested through the website is mandatory, as it is necessary for the provision of an optimal service to the User. If all data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

3. SECURITY MEASURES

In accordance with the provisions of the current data protection regulations, the CONTROLLER is complying with all the provisions of the UK GDPR and the Data Protection Act 2018 for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the UK GDPR, whereby data is processed lawfully, fairly, and transparently in relation to the data subject, and is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the UK GDPR and the Data Protection Act 2018 in order to protect the rights and freedoms of Users and has communicated the appropriate information to them so that they can exercise them.

4. APPLICABLE LAW AND JURISDICTION

For the resolution of all disputes or issues related to this website or the activities carried out on it, the laws of England and Wales will apply, to which the parties expressly submit. The courts of England and Wales will have jurisdiction to resolve all disputes arising from or related to its use. [If your business operates primarily in Scotland or Northern Ireland, replace "England and Wales" with "Scotland" or "Northern Ireland" as appropriate.]

Online Dispute Resolution Information:

The European Commission provides a platform for online dispute resolution (ODR) under Article 14, paragraph 1 of the ODR Regulation: http://ec.europa.eu/consumers/odr. This platform allows consumers to attempt to reach out-of-court settlements for disputes arising from online purchases and service contracts. [While the UK is no longer part of the EU, this information is still relevant for EU-based customers, and providing it shows good faith.]

Google’s Privacy & Terms site

HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES. You can consult all the information in the link of GOOGLE’S PRIVACY & TERMS SITE

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